Customer service jobs Dubai offer a promising career path for those who have excellent communication skills, problem-solving abilities, and a friendly demeanor. With a variety of opportunities available, there is something for everyone in Dubai’s customer service industry.
Keep in mind the requirements and expected salary ranges to determine which position is best suited for you. If you are looking to start a career in customer service or switch to a new role, Dubai is an excellent place to begin your journey.
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Customer Service Jobs Details
| Title | Customer Service |
| Location | Dubai & all over the UAE |
| Nationality | Any |
| Education | Equivalent degree / diploma holders |
| Experience | Mandatory |
| Salary | Mentioned below |
| Benefits | Excellent |
| Updated On | 1 Sep 2023 |
The Future of Customer Service Jobs: Trends and Forecasting
Customer service jobs Dubai
Customer service jobs involve providing assistance to customers before, during, and after a purchase. This can include answering queries, resolving complaints, providing technical support, and ensuring customer satisfaction. In Dubai, customer service jobs are crucial, as the city has a significant tourist and expat population.
Requirements for Customer service jobs Dubai
To work in Customer service jobs Dubai, there are some basic requirements that you need to fulfill. These include:
- Education:
- Most customer service jobs require a high school diploma or equivalent. Some positions may require a bachelor’s degree in a related field.
- Communication Skills:
- Excellent communication skills are essential for customer service jobs. You should be able to communicate effectively with customers and colleagues in a professional manner.
- Problem Solving Skills:
- You should be able to solve problems quickly and efficiently. This requires strong critical thinking and analytical skills.
- Multilingual Skills:
Dubai is a multicultural city, and being multilingual is an advantage when it comes to customer service jobs. If you can
Types of Customer service jobs Dubai
Dubai offers a variety of customer service jobs that range from entry-level positions to senior management roles. Some of the most popular Customer service jobs Dubai include:
- Customer Service Representative:
- This role involves providing support and assistance to customers through various channels such as phone, email, and chat. The job requires excellent communication skills and the ability to solve problems quickly.
- Call Center Agent:
- Call center agents are responsible for handling inbound and outbound calls to customers. They must be able to handle customer inquiries, complaints, and provide solutions to their problems.
- Front Desk Receptionist:
- Front desk receptionists are responsible for greeting visitors, answering phone calls, and handling various administrative tasks. This role requires excellent communication skills and a friendly demeanor.
- Customer Service Manager:
- Customer service managers oversee a team of customer service representatives and ensure that customer inquiries are handled promptly and efficiently. They also develop strategies to improve customer satisfaction and manage customer complaints.
Skills required for Customer service jobs Dubai
To be successful in Customer service jobs Dubai, you need the following skills:
- Communication Skills:
- Good communication skills are essential for customer service jobs. You must be able to communicate effectively with customers, understand their needs, and provide solutions.
- Patience:
- Customer service can be challenging, and it requires patience to handle difficult customers.
- Empathy:
- Empathy is essential in customer service, as it helps you understand the customer’s perspective and provide better solutions.
- Problem-Solving Skills:
- You must have excellent problem-solving skills to resolve customer issues quickly.
- Multitasking:
- Customer service jobs often require you to handle multiple tasks simultaneously.
Salary and benefits for Customer service jobs Dubai
Customer service jobs Dubai offer competitive salaries that vary depending on the position and experience level. Here are some estimated salary ranges for customer service jobs in Dubai:
- Customer Service Representative: AED 3,000 – AED 6,000 per month
- Call Center Agent: AED 3,500 – AED 7,000 per month
- Front Desk Receptionist: AED 3,500 – AED 6,000 per month
- Customer Service Manager: AED 8,000 – AED 15,000 per month
How to find Customer service jobs Dubai?
To find Customer service jobs Dubai, you can do the following:
- Search online job portals, such as Bayt, Naukrigulf, and GulfTalent. These portals have a vast database of job openings in various industries, including customer service.
- Check company websites for job openings. Many companies in Dubai post their job openings on their websites.
- Attend job fairs and networking events. Job fairs and networking events are an excellent way to meet recruiters and learn about job openings.
- Contact recruitment agencies that specialize in customer service jobs. Many recruitment agencies in Dubai specialize in customer service jobs and can help you find a suitable job.
List of vacancies for Customer service jobs Dubai
Call Centre Operative
Work Location: Dubai, UAE
Preferred: Anesthesia Technician
Experience: Hospital/Clinic Experience
Qualification: Bachelor’s degree in the required field.
License: DHA License (for clinical staff) & valid ACLS/BLS/NRP/PALS Certificates.
Send CV Email: recruit@dubailondonhospital.ae
Job Publishing Date: 1st Sep 2023
CUSTOMER SERVICE / SALES
Job Requirements:
- Sound knowledge of AIR / SEA / LAND Experience in leading a team
Send CV Email: hradmin@mafdubai.ae
Job published on: 21th August 2023
Call Centre Manager
Work Location: Dubai, UAE
Preferred:
- 5-6 years in hospital UAE experience
- Should be from the finance background
Skills: Leadership skills.
Send CV Email: recruit@dubailondonhospital.ae
Job Publishing Date: 14th August 2023
Counter Salesman (2 Nos.)
Work Sector: Spare Parts Shop in Ajman
Job Type: Full-time.
Qualification: Diploma in Automobile or Mechanical Engg,
Experience: Experience in forklifts or car spare parts.
Whatsapp: 050-8199526
Send CV Email: hrnice20@gmail.com
Job published on: 23 July 2023
Sales Staff (Part-time)
Work Sector: Required for a printing press
Location: Abu Dhabi
Please Contact: 0544033976.
Job published on: 23 July 2023
Call Center Agent
Job Type: Part Time
Hospital: King’s College Hospital London
Work Location: Dubai
Experience: proven relevant experience is a must
Benefits: Attractive pay
Send Cv: recruitment@bisuae.ae
Job Published Date: 5th July 2023
Call Centre Operative (Arabic Speaker)
Work Location: Dubai, UAE
Qualification: Bachelor’s degree in the required field.
Experience: Relevant working experience
Send CV Email: recruit@dubailondonhospital.ae
Job Publishing Date: 15th June 2023
CUSTOMER SERVICE REPRESENTATIVE
Work Sector: An International Trading Company in Sharjah
Job Requirements:
- Qualified & Experienced Candidates
- Filipino Preferably
- Female
Please WhatsApp your CV to: 0502789725
Job published on: 1st June 2023
Sales/Customer Representative (10+ nos.)
Qualification: Graduate
Experience: 1 year of proven sales experience is a must
Salary: 3000 Dirhams
Language:
- English (mandatory)
- Arabic (advantage)
Interview Date & Timing
Date: 9th — 11th May 2023
Timing: 10:30 AM ~ 02:00 PM
Location: Office #1801, Al Maktoum Road, Al Reem Tower #8, Deira, Dubai. (Riggat Al Buteen)
Customer Sales Executive
Job Title: Receptionist Cum Telesales Officer
Company: GEIB loyalty card services LLC
Qualification: Bachelor’s degree
Experience: 1 year of Direct Sales Experience
Preferred: Husband/Own/Visit Visa
English (written & verbal)
- Good communication skills
- Good interpersonal skills
Salary: 5000 Dirhams monthly
Benefits:
- Incentives & Commissions.
- Work Visa & Insurance
- Training in Banking
Walk-In-Interview Date and Time
Date: 2nd — 20th May 2023
Time: 11 am — 02:00 pm
Dubai Location:
EIB Loyalty Card Services LLC, Unit 6, Dubai Technologies Building, Al Khabaisi, Deira, Dubai.
Abu Dhabi: Office #704, Lulu Exchange Building, Electra, Abu Dhabi
Landline: 04 2702444
WhatsApp: 055 1956019
Frequently Asked Questions
Q. What are the primary responsibilities of a customer service representative in Dubai?
A. The primary responsibilities of a customer service representative in Dubai include handling customer inquiries, complaints, and feedback, maintaining customer records, and providing information about products or services.
Q. What are the essential skills required for a customer service job in Dubai?
A. The essential skills required for a customer service job in Dubai include excellent communication and interpersonal skills, a customer-focused approach, fluency in English, and knowledge of Arabic and other languages.
Q. What are the career prospects in customer service jobs in Dubai?
A. Customer service jobs in Dubai offer excellent career prospects, with opportunities for growth and advancement. Many multinational companies in Dubai have a strong customer service culture, and employees are offered world-class training programs, which can enhance their skills and career prospects.
Q. What are the salary prospects for customer service jobs in Dubai?
A. Salaries for customer service jobs in Dubai vary depending on the industry, company, and experience level. On average, a customer service representative in Dubai can earn between AED 3,000 to AED 8,000 per month. However, experienced professionals can earn up to AED 15,000 per month.
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